We’re delighted to welcome you to Durham and our BNB property! To ensure a smooth check-in process and an enjoyable stay, please follow the instructions below:

Check-In and Check-Out:

• Your reservation Check in time is 3:00 pm. Early check-ins may be accommodated based on availability, so feel free to reach out if you have special requests.
• Your reservation Check out time is 11:00am

Address:

• Our BNB is located in Durham, NC. The specific address will be sent to you directly depending on your method of booking.

Key Access:

• You will have a unique, temporary code to be used at the front door electronic lock. The code will be last 4 digits of your phone number.

Parking:

• There is space for one vehicle at the top of the driveway on the parking pad to the right. Please do not park on the driveway itself as this is a shared driveway with the adjacent house. If you have additional vehicles, please street park at the bottom of the driveway.

Wi-Fi Information:

• Connect to our Wi-Fi network using the following credentials:
  • Network Name: Hugo 711B Guest
  • Password: bullcitybnb
  • QR Code: displayed in home

House Rules:

Please take a moment to review the following house rules:

• Maximum 7 guests
• No pets
• No parties/events – subject to 500$ fine
• No smoking or vaping of any kind, no illegal substances – subject to additional cleaning fees if found in violation
• Please remove shoes in the home
• No commercial photography with prior approval

Special notes:

• Extra linens: Extra pillowcases, sheets and blankets are located in the closets of each room. Extra pillows are located in the primary bedroom closet.
• Games: located in the media center of the living room
• Toys: located in the closet of the kids bedroom with the bunk bed. Pack n’play and high chair available upon advanced request for small additional fee.
• Climate control: The AC and heat is controlled with the small wall-mounted unit downstairs. Adjust settings with thermostat downstairs as desired from the preset schedule. Heat and AC for the upstairs are controlled via the thermostat with the central air/heat systems. Please set these to “Away” when leaving the home. The thermostat is touch screen (icons in the bottom of the screen). Turn dial to change the temperature temporarily.

Check out process:

• Basic Cleaning:
  • Please clean up after yourselves, including loading dishes into dishwasher, putting trash in designated bins, and tidying up.
• Turn Off Appliances:
  • Please turn off lights, air conditioning, heating, and unplug any other appliances.
• Bed Linens and Towels:
  • Please pull back top comforter on used beds so we may change linens.
  • Please place soiled towels on the floor/counter or in washer.
• Trash Disposal:
  • Trash and recycling is located in a pull out cabinet to the left of the sink. When bins are full, please empty into larger receptacles to the left of the house (when facing the front door).
  • Green waste (including all meats and cheeses) can be placed into the bin on the counter, when this is full or odorous, please empty into the metal bin on the side of the house.
  • Trash collection is Wednesday morning. Please walk bins to the bottom of the driveway on Tuesday evening for pick-up.
• Final Walkthrough:
  • Please do a final walkthrough to ensure you haven’t left any personal belonging behind!
  • Please check drawers, closets, and bathrooms.
• Feedback Request:
  • Thank you for your stay at Bull City BNB, we hope you enjoyed your time.
  • We kindly request feedback on any experience for continuous improvement.

Emergency Contact:

• In case of emergencies or if you need immediate assistance, please contact us at 619-837-5563.
• We can be reached by email at any time at cidmoholdings@gmail.com.
• You may also reach us via messaging via the booking app you used for the property.

We hope you have a fantastic stay in Durham! If you have any questions or need further assistance, don’t hesitate to reach out.

Safe travels, and we look forward to hosting you!